Providing an instant view of Contact Center activity. Welcome to WallboardFX. WallboardFX re-invents how wallboards operate by leveraging the latest web technologies.
UNIFIEDFX PHONEVIEW FULL
WallboardFX is certified by Cisco as Compatible with UCCX and has completed full Interoperability Verification Testing (IVT, as such you can be confident of its performance and applicability with your UCCX software.ĭo you manage a Cisco contact Center? Are you looking for a solution to get a more detailed second by second view of what is happening? WallboardFX Instant View of Contact Center Activity In fact PhoneView will remove the need to physically touch the phone, saving travel time and costs, making the management of the Cisco handsets a much easier, more cost effective, proposition. PhoneView addresses this overhead by providing a way to control multiple (‘000s if you so choose) handsets remotely as opposed to clumsy single point single handset remote control tools that attempt to emulate real bulk control – but fail.
It’s the 20% that can cost a great deal of money in terms of time, travel and communications. This is because around 80% of the management of Cisco handsets is through the Call Manager web interface and 20% on the handset itself. Managing Cisco IP telephones often requires a visit to the handset, or at the very least, a request to the user of the handset to perform a sequence of key presses. In this syllabus candidates will be using PhoneView to remote control 8845 devices in their studies and exams. That is why Cisco have embedded in the CCIE Collabv2 Syllabus and Exam. In fact, PhoneView is a completely unique product, there is nothing else quite like it on the market.
PhoneView is the ONLY Endpoint Management Product certified by Cisco as Compatible with CUCM and has completed full Interoperability Verification Testing (IVT, as such you can be confident of its performance and applicability with your CUCM software. PhoneView ITL File Delete – the FASTEST way to bulk delete ITL files and CTL files and solve ITL File and CTL File issues.Īs of CUCM Version 8.0, Cisco has implemented Security by Default (SBD).Save money and never need to send an Engineer to site again With SBD it is mandatory that every Cisco Phone should obtain an Identity Trust List (ITL) File. ITL Files is like CTL files but they do not need any security feature to be explicitly enabled.Īn ITL file is not a replacement for a CTL file, but it is required for initial security so that endpoints can trust the CUCM.Īn ITL File is a smaller version of a Certificate Trust List (CTL) File. ITL file is created automatically when the cluster is installed on server. PhoneView ITL Delete is the FASTEST way to bulk delete ITL files and CTL files remotely which allows a user to resolve ITL files and CTL files issues in just a few clicks.
PhoneView ITL Delete is perfect for Cisco engineers who need a multi cluster, customer specific licence that can be used whenever ITL files and CTL files issues occur. PhoneView ITL Delete allows engineers to identify all ITL files and CTL files status and delete invalid ITL files and CTL files from one or all Cisco phones remotely. We have a limited time offer for clients with up to 3000 physical configured Cisco phones in the CUCM across all clusters that wish to resolve their ITL issues without the need to purchased the additional functionality of full scale PhoneView. In addition, should you at some point in the future realise that full PhoneView is what you need then your initial investment in ITL Delete will be deducted for any future purchase of PhoneView at an equivalent licence increment or greater. Purchase ITL Delete for 3000 phones ( $2399) So your investment in UnifiedFX product is always fully protected. ITL Delete is ideal for engineers that need a multi cluster, customer specific licence that can be used whenever ITL/CTL issues occur.
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